Frequently Asked Questions
Everything you need to know about shopping for your little adventurers at Kangaroo Kids.
How do I know which size to buy for my child?
We provide a detailed size chart on every product page that correlates height and weight to our sizing. If your child is between sizes, we generally recommend sizing up for a more comfortable fit and longer wear.
What is your return policy for kids' clothing?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. We understand that fit can be tricky, so we make the exchange process as simple as possible.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner for a special event.
Are your fabrics safe for sensitive skin?
Yes, safety and comfort are our priorities. Most of our collections are made from GOTS-certified organic cotton and OEKO-TEX certified fabrics to ensure they are free from harmful chemicals and soft on delicate skin.
Do you offer international shipping?
Currently, Kangaroo Kids ships to over 20 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my Kangaroo Kids garments?
To keep our clothes looking their best, we recommend machine washing on a cold, gentle cycle and tumble drying on low. Specific care instructions are also printed on the inner label of each garment.