Returns & Exchanges
At Kangaroo Kids, we want your little ones to love their new outfits, which is why we offer hassle-free returns on all unworn items within 30 days of delivery. Simply ensure all original tags are attached and the garments are in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all boutique tags and labels remain attached to the clothing.
Print and Attach Label
Download and print your prepaid shipping label from the portal and tape it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email and a refund once our team inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing